Terms of Service

Effective Date: May 28, 2026  |  Last Updated: May 28, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Jet's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the Website at food-jetspizza.digital and all related services, features, content, and functionality offered through the Website.

By visiting the Website, creating an account, placing an order, subscribing to any promotional materials, or otherwise interacting with our digital platforms, you expressly agree to comply with and be bound by these Terms, our Privacy Policy (incorporated herein by reference), and any additional guidelines, rules, or policies we may post from time to time.

These Terms apply to all visitors, users, customers, and others who access or use the Website. If you are accessing or using the Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and the terms "you" and "your" shall refer to both you individually and that entity.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of those changes.

You must be at least 18 years of age, or the legal age of majority in your jurisdiction, to use this Website and place orders. By using this Website, you represent and warrant that you meet the applicable age requirements.

2. Description of Services

Jet's Pizza operates a food service business offering pizza, side dishes, beverages, and related food products. Through our Website at food-jetspizza.digital, we provide the following services:

• Online Ordering: Customers may browse our menu and place orders for delivery, carryout, or in-store pickup through the Website.
• Menu Information: We publish detailed menu listings including ingredients, pricing, nutritional information (where available), and customization options.
• Promotional Offers: We may publish special deals, discount codes, coupons, loyalty rewards, and promotional campaigns accessible through the Website.
• Account Management: Users may create personal accounts to manage saved addresses, payment preferences, order history, and communication preferences.
• Customer Support: We provide customer service through the contact information listed in these Terms to assist with order inquiries, complaints, and general questions.
• Nutritional and Allergen Information: Where reasonably practicable, we provide information about common allergens and nutritional content; however, we cannot guarantee the complete absence of any allergen due to the nature of our food preparation environment.

We reserve the right, at any time and without prior notice, to modify, suspend, or discontinue any aspect of the Website or its services, including but not limited to menu items, pricing, availability, and features. We shall not be liable to you or to any third party for any such modification, suspension, or discontinuation.

Certain services, features, or promotions may require account registration, geographic availability, or specific eligibility criteria. We reserve the right to determine eligibility at our sole discretion.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of using our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order, including your name, delivery address, contact number, and payment information.
• Maintain the security and confidentiality of your account credentials, including your username and password.
• Promptly notify us of any unauthorized access to or use of your account.
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Website and our services.
• Pay all applicable charges, fees, taxes, and delivery costs associated with your orders.
• Be present at the designated delivery address at the time of delivery or make appropriate arrangements in advance.
• Use the Website only for lawful purposes and in a manner consistent with these Terms.

3.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Website or services for any fraudulent, deceptive, or unlawful purpose.
• Placing fictitious, fraudulent, or bad-faith orders with no genuine intent to complete payment or receive delivery.
• Attempting to access, tamper with, or disrupt the Website's servers, databases, or connected networks.
• Introducing or transmitting any viruses, malware, spyware, ransomware, or other malicious code to the Website.
• Using automated tools, bots, scrapers, or similar technologies to access the Website, extract data, or conduct unauthorized activities without our express written consent.
• Attempting to gain unauthorized access to any portion of the Website, other users' accounts, or internal systems.
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
• Copying, reproducing, distributing, or commercially exploiting any content from the Website without prior written authorization.
• Circumventing, disabling, or interfering with security-related features of the Website.
• Engaging in any conduct that restricts or inhibits another user's use or enjoyment of the Website.
• Collecting or harvesting personally identifiable information of other users without consent.
• Posting or transmitting any unsolicited commercial communications (spam) through our Website.
• Violating any applicable local, state, federal, or international laws or regulations in connection with your use of our services.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these provisions, including suspending or terminating accounts, reporting to law enforcement, and pursuing civil remedies.

4. Ordering, Payment Terms, and Pricing

4.1 Order Placement

When you place an order through our Website, you are making an offer to purchase food products subject to these Terms. We reserve the right to accept or decline any order at our sole discretion. An order is confirmed only when you receive a confirmation notification from us via email or on-screen acknowledgment.

All orders are subject to availability. In the event that a menu item becomes unavailable after your order is placed, we will notify you and offer a suitable alternative or a full refund for the affected item.

4.2 Pricing and Taxes

All prices displayed on the Website are in United States Dollars (USD). Prices are subject to change without prior notice. Applicable sales taxes, delivery fees, and service charges will be calculated and displayed at checkout before you confirm your order. You are responsible for paying all such additional charges.

4.3 Payment Methods

We accept various forms of payment as displayed on the Website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the total order amount to that payment method.

We use third-party payment processors to handle transactions. We do not store complete payment card information on our servers. By using our payment system, you also agree to the applicable terms and conditions of our payment processing partners.

4.4 Refunds and Cancellations

Once an order has been submitted and confirmed, cancellations may not be possible due to the immediate preparation of food orders. If you believe an error has occurred with your order, please contact us immediately using the contact information provided in Section 14 of these Terms. Refunds will be considered on a case-by-case basis in accordance with applicable consumer protection laws, including those enforced by the Federal Trade Commission (FTC) under the FTC Act.

5. Intellectual Property Rights

All content, materials, and elements available on or through the Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the overall design and compilation of the Website ("Content"), are the exclusive property of Jet's Pizza or our content suppliers and are protected by United States and international intellectual property laws, including copyright, trademark, trade dress, patent, and trade secret laws.

The Jet's Pizza name, logo, and all related marks, designs, product and service names, slogans, and trade dress are trademarks or registered trademarks of Jet's Pizza. You may not use, copy, reproduce, display, or otherwise exploit any of our trademarks without our prior written consent.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for personal, non-commercial purposes in connection with ordering food products and related services. This license does not include the right to:

• Reproduce, distribute, or publicly display any Content for commercial purposes.
• Modify or create derivative works based on the Content.
• Use data mining, robots, or similar data gathering and extraction tools.
• Download or copy any Content except for personal, non-commercial use.
• Sell, resell, or commercially exploit any portion of the Website or its Content.

Any unauthorized use of the Website Content terminates this license. All rights not expressly granted in these Terms are reserved by Jet's Pizza.

If you believe that any content on our Website infringes your intellectual property rights, please notify us at [email protected] with full details of the alleged infringement. We will investigate and respond in accordance with applicable law, including the Digital Millennium Copyright Act (DMCA).

6. User-Generated Content

To the extent our Website allows you to submit, post, or transmit content such as reviews, comments, photos, or feedback ("User Content"), you represent and warrant that: (a) you own or have the necessary rights to submit such content; (b) the content does not violate the rights of any third party; and (c) the content does not violate any applicable laws or regulations.

By submitting User Content, you grant Jet's Pizza a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, publish, translate, distribute, and display such content in connection with our business and marketing activities.

We reserve the right, but are not obligated, to monitor, edit, or remove any User Content that we determine in our sole discretion is unlawful, offensive, defamatory, fraudulent, or otherwise in violation of these Terms.

7. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL CONTENT, SERVICES, PRODUCTS, AND FEATURES PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JET'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT ON THE WEBSITE, INCLUDING MENU DESCRIPTIONS, PRICING, NUTRITIONAL INFORMATION, AND ALLERGEN DISCLOSURES.

We do not warrant that: (i) the Website will meet your specific requirements; (ii) access to the Website will be uninterrupted or timely; (iii) errors will be corrected; or (iv) the results that may be obtained from use of the Website will be accurate or reliable.

Food products are prepared in a kitchen environment where multiple allergens are present. While we make reasonable efforts to provide accurate allergen information, we cannot guarantee that any item is completely free of any particular allergen. Customers with severe food allergies or dietary restrictions should exercise caution and contact us directly before placing an order.

Some jurisdictions do not allow the exclusion of certain warranties. If such laws apply to you, some of the above exclusions may not apply, and you may have additional rights.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING APPLICABLE FEDERAL AND STATE LAWS IN THE UNITED STATES, JET'S PIZZA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or business opportunities.
• Damages resulting from unauthorized access to or alteration of your transmissions or data.
• Damages resulting from any interruption, suspension, or termination of the Website or services.
• Damages resulting from errors, omissions, or inaccuracies in any content on the Website.
• Personal injury or property damage arising from your access to or use of the Website or our food products, except to the extent caused by our negligence or willful misconduct.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO JET'S PIZZA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

These limitations apply regardless of the legal theory upon which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages. The foregoing limitations of liability are a fundamental element of the basis of the bargain between you and Jet's Pizza.

Some states, including those with specific consumer protection statutes, do not allow limitations on implied warranties or exclusions of certain types of damages. If such laws apply to you, some or all of the above limitations may not apply, and you may have additional legal rights.

9. Indemnification

You agree to defend, indemnify, and hold harmless Jet's Pizza, its affiliates, subsidiaries, officers, directors, employees, contractors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation.
• Your use of the Website or services in a manner not authorized by these Terms.
• Any User Content you submit, post, or transmit through the Website.
• Your violation of any third party's intellectual property, privacy, or other rights.
• Any misrepresentation made by you in connection with your use of the Website.
• Any fraudulent order or payment activity originating from your account.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses. You shall not settle any claim without our prior written consent.

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information in connection with your use of the Website and our services is governed by our Privacy Policy, available on our Website, which is incorporated into these Terms by reference.

By using the Website, you acknowledge that you have read and understood our Privacy Policy. To the extent you are a resident of California, your rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), are described in our Privacy Policy.

We comply with applicable federal privacy laws, including those enforced by the Federal Trade Commission (FTC), and applicable state privacy laws. We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

11. Third-Party Links and Services

The Website may contain links to third-party websites, applications, or services that are not owned or controlled by Jet's Pizza. We have no control over and assume no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services.

We do not endorse or make any representations about third-party websites, services, or products. Your access to and use of any third-party website or service is at your own risk and subject to the terms and conditions of those third parties.

We encourage you to review the terms of service and privacy policies of any third-party websites or services you visit through links on our Website.

12. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to these Terms or your use of the Website shall be governed by and construed in accordance with the laws of the United States of America and applicable state laws, without giving effect to any principles of conflicts of law that would require the application of the laws of any other jurisdiction.

To the extent permitted by applicable law, any legal action or proceeding arising out of or relating to these Terms or your use of the Website that is not subject to arbitration as set forth in Section 13 shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States. You hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such proceeding in such courts.

These Terms are subject to applicable federal consumer protection laws enforced by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 45 et seq.), and any other applicable federal or state statutes governing consumer transactions and food service businesses in the United States.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, we encourage you to contact us directly at [email protected] to describe your concern and attempt to resolve the matter informally. We will make good-faith efforts to resolve disputes through direct communication within thirty (30) days of receiving your notice.

13.2 Binding Arbitration

If informal resolution is unsuccessful, to the fullest extent permitted by applicable law, any dispute, controversy, or claim arising out of or relating to these Terms, your use of the Website, or our products and services (collectively, "Disputes") shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, rather than in court.

The arbitration shall be conducted in English and the arbitrator's award shall be final and binding. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

13.3 Class Action Waiver

13.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations.

13.5 Small Claims Court

Either party may bring an individual action in small claims court for disputes that fall within the jurisdictional limits of such court, provided the matter remains in small claims court and is not removed or appealed to a court of general jurisdiction.

14. Term and Termination

These Terms remain in full force and effect while you use the Website or maintain an account with us. We reserve the right, in our sole discretion and without prior notice or liability, to:

• Suspend or terminate your access to all or any part of the Website for any reason, including but not limited to breach of these Terms.
• Deactivate or delete your account and all associated information and files.
• Restrict or prohibit access to the Website from specific geographic regions or IP addresses.
• Discontinue the Website or any portion thereof without notice.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion.

Upon termination for any reason: (a) your right to access and use the Website and services immediately ceases; (b) we may delete your account and associated data in accordance with our Privacy Policy and applicable law; and (c) the following provisions of these Terms shall survive termination and remain in full force and effect: Sections 5 (Intellectual Property), 7 (Disclaimers), 8 (Limitation of Liability), 9 (Indemnification), 12 (Governing Law), 13 (Dispute Resolution), and 16 (Severability).

15. Changes to These Terms

We reserve the right to modify, update, or replace any part of these Terms of Service at any time at our sole discretion. We will indicate changes by updating the "Last Updated" date at the top of this document. For material changes that significantly affect your rights or obligations, we will make reasonable efforts to provide additional notice, such as by posting a prominent notice on the Website or sending an email notification to registered account holders.

Your continued use of the Website following the effective date of any revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue use of the Website immediately.

We encourage you to review these Terms periodically to stay informed of any updates. Your ongoing engagement with our Website and services after changes become effective signifies your binding acceptance of those changes.

16. Severability

If any provision, clause, or part of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or void under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, it shall be severed from these Terms.

The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these Terms. The remaining provisions shall continue in full force and effect as if the invalid, illegal, or unenforceable provision had never been included in these Terms.

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by us on the Website, constitute the entire agreement between you and Jet's Pizza with respect to your use of the Website and our services. These Terms supersede all prior agreements, representations, understandings, and negotiations between you and us, whether written or oral, relating to the subject matter hereof.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

18. Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, extreme weather events, epidemics or pandemics, war, terrorism, civil unrest, government orders or regulations, labor strikes or disputes, supply chain disruptions, power outages, or internet or telecommunications failures.

In the event of a force majeure event, we will use reasonable efforts to notify affected customers and to fulfill pending orders or arrange for appropriate refunds as soon as reasonably practicable.

19. Accessibility

Jet's Pizza is committed to making our Website accessible to all users, including individuals with disabilities, in accordance with applicable accessibility standards. If you experience any difficulty accessing any portion of our Website, please contact us using the information below so that we may assist you and work to improve our accessibility.

20. Electronic Communications and Notices

By using our Website or creating an account, you consent to receive electronic communications from us, including but not limited to order confirmations, promotional emails, policy updates, and other communications related to our services. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

Notices to us should be directed to the contact information provided in Section 21. Notices to you will be provided to the email address associated with your account or through a prominent notice on the Website.

21. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us using the following information:

We endeavor to respond to all inquiries within a reasonable time frame, typically within three (3) to five (5) business days. For urgent matters relating to food safety or active orders, we recommend contacting us promptly through the available channels listed above.